Dentsu Sucks Customer Reviews and Feedback

From Everything.Sucks

Dentsu Inc. is a Japanese international advertising and public relations joint stock company headquartered in Tokyo. Dentsu is currently the largest advertising agency and the fifth largest advertising agency network in the world in terms of worldwide revenues. Dentsu bought Aegis in 2012 and formed Dentsu Aegis Network, which is headquartered in London and operates in 145 countries worldwide with around 45,000 employees. Dentsu Aegis Network is made up of 10 global network brands—Carat, Dentsu, Dentsu media, iProspect, Isobar, Accordant, mcgarrybowen, Merkle, Fountainhead MKTG, Posterscope and Vizeum and supported by its specialist/multi-market brands.

On July 2020 a former employee wrote a review about how Dentsu aegis have a really poor managment, posted by Indeed: When I got the orientation was 10PM by email, I also got the orientation was 10AM by calendar email. I asked an instructor about the orientation time but no answered. I waited the orientation at 10PM but nobody at orientation and no called. I asked instructor what's problem several time but no responded. After I passed several days, they fire me!! incredible poor management!!


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Former Employee - Anonymous Employee says

"employees are setup to fail so execs dont get in trouble"

Former Employee - Financial Reporting Manager says

"The finance department is very cliquey and the environment as a whole is political. It was a hard job to start because people weren’t very welcoming. Any questions I had I was basically on my own to figure it out. You cant even get any help from HR because they are even more of a mess. The tone from the top is bad. The leaders are cliquey and mean. Many of them have no idea what they are doing, and they only got these roles from either sucking up to people or being part of a boys club. If you are considering a job offer from an agency, that’s probably fine, but if it’s DAN HQ do yourself a favor and RUN. Hard work, knowledge, and skills are not rewarded or valued there. And forget about a bonus, those don’t happen."

Former Employee - Media Supervisor says

"Upper Management: lack of communication, poor understanding of the needs of the employees that were supervisors or below, constantly failing to understand the need of the clients and staffing, and truly failing in training the employees properly"

Current Employee - Group Director says

"Work long hours, if you are a minority don't expect much as far as management in atlanta"

Current Employee - Accounts Payable says

"Overworked, underpaid, over the top stress and most are unhappy and upper management plays favoritism. Many finance positions will be eliminated and automated in AP in 1 to 3 years. High turnover across the agency."

Former Employee - Anonymous Employee says

"Intra-company communications (via skype, and email) are abhorrent; employees constantly berating eachother and exhibit laziness and little desire to move forward with cooperation over skype and email. Constant pressure from superiors, micromanagement, finance department has a mile walk to parking structure, goals and expectations are not clearly stated, management not adaptive nor do they listen to reasonable improvements/suggestions, employee feedback/issues are interrogated and questioned/not trusted by upper management, no effort was made by upper management to get to know inferiors outside of the scope of their job, overall very poor environment for self-development and growth."

Current Employee - Anonymous Employee says

"Lack of resources. Lack of promotional opportunities. Salary increases and bonuses are at the discretion of leaders and are not based on a reflection of employee performance even though we're told to participate in performance reviews. Poor decisions made by senior leadership who aren't aware of BAU which leads to huge effects on the ability to complete day to day with successfully. Poor central leadership. Unusually high turnover with very little replacement or backfilling which creates even more work for teams experiencing the loss. High expectations without proper compensation. Below industry standards for salary and pay. Little concern to increase employee job satisfaction. Overall poor company culture."

Former Employee - Anonymous Employee says

"Management micro-manage too much, low to no raises at year end, no room for moving on to new roles."


"Dentsu does not know how to retain good employees. They will dump work on you if you show you're capable. Forget about raises and bonuses. Forget about work life balance. Dentsu is a culture where managers leave at a decent time and dump work on you. The CFO leaves at 5:30 everyday while everyone else slaves away. Departments are understaffed and the CFO is unwilling to hire more staff or retain the good ones. if you're fresh out of college this would be an exciting place. If you're an established professional STAY AWAY! You'll either be fired for nothing being able to perform or if you can perform, be dumped with more work."

Former Employee - Anonymous Employee says

"Management lacks professionalism, they do not like assertive progressive employees, it is a do as I say environment DO NOT ASK ANY QUESTIONS. Tooo many meetings. Managements likes to throw their weight around by saying things such as I fire people for paying the wrong address."

Process Lead (Former Employee) says

"Not a right company to work and management is not fair with the performance reviews etc. Employees who are going for badminton playing during weekend they are more protected by the management to support and sustain resources."

Manager (Former Employee) says

"The worst company to work for. Full of office politics and management is biased towards smooth talking staff. Hardworking staff are not appreciated for their contribution to the company and are forced to resign through badmouthing by backstabbers."

Administrator (Former Employee) says

"Overall terrible experience. Would not recommend. No support given from when you start the role Feeling of disorientation and disorganisation Awful senior consultant who used micro management, and bullying tactics to build a case of incompetence against junior members No support from any senior management"

HR (Former Employee) says

"Clear and unfair favouritism in no way a meritocracy, very cliquey management team, absolutely no transparency. Constant use inappropriate language, very unprofessional. It's really unpleasant to be new to the team, feels like a constant battle which just becomes draining and demotivating. It was clear there was a huge amount of favouritism that went on in HR with the same people being promoted for doing average work.Clear and unfair favouritismNice offices and location"

HR Manager (Current Employee) says

"Sinking ship with no vision and lack of leadership, promoting bullying and unfair culture. Still clear and unfair favoritism within the HR team. The workplace culture is very hierarchical with zero work-life balance. Join if you are desperate otherwise avoid."


"You will work late into the night, only to be shouted at by people for not working hard enough. One good thing i would say is they hire anyone straight out of uni and will give you lots of training"

Finance Associate (Current Employee) says

"Negative work environment, AP will be automated in 1-3 years future layoffs. Systems constantly off line and high turnover. Working downtown Detroit is a plus.Vacation timeLow Moral, Low Pay, Long Hours, High Stress"

Creative Group Head (Former Employee) says

"• Overall benefit like healthcare, insurance is good. • Stressful work and crazy deadline. • No work life balance. • Unstable management recently due to the changes in management team"

Account Executive (Former Employee) says

"No worklife balance. Didnt like the management. Everyone was overworked. You have to suit a certain culture to feel part of a team. Managers werent supportive to develop you"

insight analyst (Former Employee) says

"When I got the orientation was 10PM(PST) by email, I also got the orientation was 10AM(PST) by calendar email. I asked an instructor about the orientation time but no answered. I waited the orientation at 10PM(PST) but nobody at orientation and no called. I asked instructor what's problem several time but no responded. After I passed several days, they fire me!! incredible poor management!!"

VP de Tesouraria (Current Employee) says

"A parte mais agradavel é o relacionamento com os meus liderados e condução das areas sobre a minha gestão. O dificil é a desorientação das unidades do grupo e manter todo o pessoal motivado efetuando as tarefas diarias.Plano de saudeClima emocional do grupo"

Business Analyst (Former Employee) says

"bad management - confused direction, contradictory expectations very poor moral bad work life balance little or no opportunity for movement between projects"

Finance (Former Employee) says

"not appreciative of the hardwork put in. The executive management only wants to produce short term results, thus forgoing the essentials which are help to build up the foundation."

Broadcast Buying Assistant (Former Employee) says

"The first 9 months of being there was great. Management allowed a lot of staff to leave and replaced them with apprentices, work loads increased almost 3 times and yet management were baffled as to why performance and morale dropped. extremely poor pay.nice officehorrible, horrible people"

Senior Application Analyst / SAP Basis (Current Employee) says

"I work in a support function where no 2 days are the same, we can come across P1 issues where we need to jump on the issue and get it fixed as quick as possible and manage all the teams to ensure a smooth resolution"

AR-Biller, Working Capital (Former Employee) says

"Doesn’t value high performance employees. Managers play favorites to butt kissers and have passive aggressive rude attitudes. If you perform your work good they give you more work and low performance review and tell you need need to do more. Age discrimination"

Group Director (Former Employee) says

"Toxic culture. zero management support. Unhappy staff. underpays employees compared to industry average. little room for advancement, or recognition of work"

Director (Current Employee) says

"Whenever someone asks me what it is like to work at Dentsu Aegis Network, I say "it's OK". That is pretty much the best way to describe DAN. It's OK. There are some really great people. There are also some really not great people. Absolutely no culture. They talk a lot about being people first but their actions tend to contradict that."

testeur focntionnel (Former Employee) says

"no comment, La culture de cette entrprise ne me correspondait pas"

Executive Assistant (Former Employee) says

"Great talent and people on lower levels. Upper mamangement is questionable at best. Every month someone from upper management resigns or is fired. 2 days later someone else is promoted in to their position. Interesting and talented brands under one umbrella. CEO needs to work on being a better leader and create a more collaborative culture."

Cuff says

"I Placed an order back in March 2020 and one item was on back order..I got 2 of the 3 products today and still waiting for the 3rd item to email has been sent with my order # and tracking number from FedEx...being on hold for 20 minutes at 12pm (Eastern Standard time till 12:30pm) I get a voicemail machine at the very start of their work day....Very Suspicious"

Holy Bebe says

"THIEVES!!!! Stay away. I ordered three pairs of shoes. I was charged for all three but they only sent two. When I asked for the third pair, they issued no refund and asked for a photo of the box??? Never again"

Breyanna Tillman says

"It’s been 4 months since you all received my money and I still have no swimsuit. Please refund me my money for “ Sexy black plunging neckline one piece garter belt swimsuit”. I don’t want to wait any longer for this item. My order number is: Order #112518895"

Christine Vandevort says

"I placed my order the 4th of August and just received an email the 12th saying its going to take longer to process my order. Ive called several times and after being on hold for about 20minutes each time I'm forwarded to voice-mail. I paid extra for priority shipping because in the past its taken me about a month to receive my items which looks like whats going to happen now. I dont recommend paying extra for shipping because you arent going to get your items any faster, I also don't recommend ordering from this site unless you're prepared to wait weeks for your items and if you have a problem dont expect to get any answers from this company. Order number 112536455 ALSO YOU CANT CANCEL YOUR ORDER UNLESS YOU CAN GET AHOLD OF SOMEONE AND their site says they may charge you 20% for cancelations,so either way they're cheating you out of money. EDIT once I made this review 2 of my 3 items were "shipped" tracking number doesnt work though, one item is back ordered, not sure how a company can take your money for something they falsely advertised having.. Recieved my package, got 2 of my three pairs of shoes I ordered but site says that all items have been shipped. Cannot get a response from company unless I keep editing my review, then they miraculously respond."